Platform businesses operate on a digital core and their decision making requires high-dimensional accurate forecast streams at different levels of cross-sectional (e.g., geographical regions) and temporal aggregation (e.g., minutes to days). It also necessitates coherent forecasts across all levels of the hierarchy to ensure aligned decision making across different planning units such as pricing, product, controlling and strategy. Given that platform data streams feature complex characteristics and interdependencies, we introduce a non-linear hierarchical forecast reconciliation method that produces cross-temporal reconciled forecasts in a direct and automated way through the use of popular machine learning methods. The method is sufficiently fast to allow forecast-based high-frequency decision making that platforms require. We empirically test our framework on a unique, large-scale streaming dataset from a leading on-demand delivery platform in Europe.

As the popularity of hierarchical point forecast reconciliation methods increases, there is a growing interest in probabilistic forecast reconciliation. Many studies have utilized machine learning or deep learning techniques to implement probabilistic forecasting reconciliation and have made notable progress. However, these methods treat the reconciliation step as a fixed and hard post-processing step, leading to a trade-off between accuracy and coherency. In this paper, we propose a new approach for probabilistic forecast reconciliation. Unlike existing approaches, our proposed approach fuses the prediction step and reconciliation step into a deep learning framework, making the reconciliation step more flexible and soft by introducing the Kullback-Leibler divergence regularization term into the loss function. The approach is evaluated using three hierarchical time series datasets, which shows the advantages of our approach over other probabilistic forecast reconciliation methods.

Existing hierarchical forecasting techniques scale poorly when the number of time series increases. We propose to learn a coherent forecast for millions of time series with a single bottom-level forecast model by using a sparse loss function that directly optimizes the hierarchical product and/or temporal structure. The benefit of our sparse hierarchical loss function is that it provides practitioners a method of producing bottom-level forecasts that are coherent to any chosen cross-sectional or temporal hierarchy. In addition, removing the need for a post-processing step as required in traditional hierarchical forecasting techniques reduces the computational cost of the prediction phase in the forecasting pipeline. On the public M5 dataset, our sparse hierarchical loss function performs up to 10% (RMSE) better compared to the baseline loss function. We implement our sparse hierarchical loss function within an existing forecasting model at bol, a large European e-commerce platform, resulting in an improved forecasting performance of 2% at the product level. Finally, we found an increase in forecasting performance of about 5-10% when evaluating the forecasting performance across the cross-sectional hierarchies that we defined. These results demonstrate the usefulness of our sparse hierarchical loss applied to a production forecasting system at a major e-commerce platform.

Forecasting of renewable energy generation provides key insights which may help with decision-making towards global decarbonisation. Renewable energy generation can often be represented through cross-sectional hierarchies, whereby a single farm may have multiple individual generators. Hierarchical forecasting through reconciliation has demonstrated a significant increase in the quality of forecasts both theoretically and empirically. However, it is not evident whether forecasts generated by individual temporal and cross-sectional aggregation can be superior to integrated cross-temporal forecasts and to individual forecasts on more granular data. In this study, we investigate the accuracies of different cross-sectional and cross-temporal reconciliation methods using both linear regression and gradient boosting machine learning for forecasting wind farm power generation. We found that cross-temporal reconciliation is superior to individual cross-sectional reconciliation at multiple temporal aggregations. Cross-temporally reconciled machine learning base forecasts also demonstrated a high accuracy at coarser temporal granularities, which may encourage adoption for short-term wind forecasts. We also show that linear regression can outperform machine learning models across most levels in cross-sectional wind time series.

Aggregated curves are common structures in economics and finance, and the most prominent examples are supply and demand curves. In this study, we exploit the fact that all aggregated curves have an intrinsic hierarchical structure, and thus hierarchical reconciliation methods can be used to improve the forecast accuracy. We provide an in-depth theory on how aggregated curves can be constructed or deconstructed, and conclude that these methods are equivalent under weak assumptions. We consider multiple reconciliation methods for aggregated curves, including previously established bottom-up, top-down, and linear optimal reconciliation approaches. We also present a new benchmark reconciliation method called 'aggregated-down' with similar complexity to bottom-up and top-down approaches, but it tends to provide better accuracy in this setup. We conducted an empirical forecasting study on the German day-ahead power auction market by predicting the demand and supply curves, where their equilibrium determines the electricity price for the next day. Our results demonstrate that hierarchical reconciliation methods can be used to improve the forecasting accuracy of aggregated curves.

Vaccine supply chain optimization can benefit from hierarchical time series forecasting, when grouping the vaccines by type or location. However, forecasts of different hierarchy levels become incoherent when higher levels do not match the sum of the lower levels forecasts, which can be addressed by reconciliation methods. In this paper, we tackle the vaccine sale forecasting problem by modeling sales data from GSK between 2010 and 2021 as a hierarchical time series. After forecasting future values with several ARIMA models, we systematically compare the performance of various reconciliation methods, using statistical tests. We also compare the performance of the forecast before and after COVID. The results highlight Minimum Trace and Weighted Least Squares with Structural scaling as the best performing methods, which provided a coherent forecast while reducing the forecast error of the baseline ARIMA.

The practical importance of coherent forecasts in hierarchical forecasting has inspired many studies on forecast reconciliation. Under this approach, so-called base forecasts are produced for every series in the hierarchy and are subsequently adjusted to be coherent in a second reconciliation step. Reconciliation methods have been shown to improve forecast accuracy, but will, in general, adjust the base forecast of every series. However, in an operational context, it is sometimes necessary or beneficial to keep forecasts of some variables unchanged after forecast reconciliation. In this paper, we formulate reconciliation methodology that keeps forecasts of a pre-specified subset of variables unchanged or "immutable". In contrast to existing approaches, these immutable forecasts need not all come from the same level of a hierarchy, and our method can also be applied to grouped hierarchies. We prove that our approach preserves unbiasedness in base forecasts. Our method can also account for correlations between base forecasting errors and ensure non-negativity of forecasts. We also perform empirical experiments, including an application to sales of a large scale online retailer, to assess the impacts of our proposed methodology.